GNC Mena is the regional online shopping experience for GNC vitamins, supplements, sports nutrition, wellness products, and related products across the GCC markets we serve.

GNC-MENA.COM is operated by:

NEW GENERATION FOOD SUPPLEMENTS TRADING L.L.C
Trading Name: GNC Mena
Main License No.: 1004574
Register No.: 1638464
3402 Churchill Executive Tower, Business Bay, Dubai, United Arab Emirates

GNC Mena currently serves customers across selected GCC markets. Available delivery destinations, shipping charges, delivery times, and payment methods may vary by country.

The available options for your location will be displayed during the shopping and checkout process.

GNC Mena has a regional retail presence in the GCC. You can visit our Our Stores page for available store locations and information.

GNC Mena offers a wide range of products, including:

• Vitamins and minerals
• Multivitamins
• Protein powders and sports nutrition
• Performance and workout supplements
• Weight management products
• Wellness supplements
• Herbal and natural products
• Beauty and personal wellness supplements
• Protein drinks, bars, and snacks
• Health and fitness accessories

Product availability may vary by market.

Products sold through GNC Mena are sourced and offered through our regional business operations. Product information, packaging, ingredients, serving information, and availability may vary by product and market.

For product-specific information, please refer to the product page and product packaging.

Where available, ingredient information and Supplement Facts are provided on the individual product page.

We recommend checking the product packaging before use, as packaging and formulations may be updated by the manufacturer.

Not necessarily. Dietary supplements may not be suitable for every individual.

Always read the product label and follow the recommended serving instructions. If you are pregnant, breastfeeding, taking medication, have a medical condition, or have specific health concerns, consult an appropriate healthcare professional before using a supplement.

GNC Mena does not provide medical diagnosis or treatment through this website.

Our customer support team can help with general product information, availability, ordering, and website-related questions.

For medical, nutritional, or treatment-related advice, please consult a qualified healthcare professional.

To place an order:

1. Browse the products available on GNC-MENA.COM.
2. Select the product and quantity you want.
3. Add the product to your cart.
4. Review your cart.
5. Proceed to checkout.
6. Enter your delivery and contact information.
7. Select an available payment method.
8. Review your order.
9. Complete your payment and submit the order.

You will receive an order confirmation after your order has been successfully placed.

After completing your order, you should receive an order confirmation by email using the email address provided during checkout.

If you do not receive an email, please check your spam or junk folder first.

If you still cannot find your confirmation, contact our customer support team with the email address used for the order and any available order details.

Please contact our customer support team as soon as possible if you need to change or cancel an order.

Once an order has entered processing, packing, or shipping, changes or cancellation may no longer be possible.

If the order has already been shipped, you may need to follow our Returns & Refunds Policy.

An order may be cancelled or partially cancelled for reasons including:

• Product availability
• Payment processing issues
• Incorrect or incomplete delivery information
• Delivery restrictions
• Duplicate orders
• Website or system errors
• Other circumstances affecting order fulfilment

If we cancel an order or part of an order, we will provide the applicable information and process any eligible refund according to the payment method and applicable policy.

If guest checkout is available for your market, you may place an order without creating an account.

Available checkout options can vary by market and may change over time.

GNC Mena currently supports online payments through Amazon Payment Services (APS) and Tabby, subject to availability, eligibility, and the applicable terms of each payment provider.

The payment methods available to you will be displayed during checkout and may vary depending on your country, order, currency, and eligibility.

Is my payment information secure?

GNC Mena uses secure payment processing through Amazon Payment Services (APS) and Tabby.

Payment information is processed through the applicable payment provider's secure systems. GNC Mena does not ask customers to send complete card numbers, CVV codes, PINs, passwords, or OTPs through email, WhatsApp, social media, or other unsecured communication channels.

For more information about how GNC Mena handles personal information, please see our Privacy Policy and Secure Shopping Guarantee.

Amazon Payment Services is a payment processing service used by GNC Mena to process eligible online payments.

When you select an available card or other payment option powered by Amazon Payment Services during checkout, your payment is processed through the applicable secure payment system.

Tabby is a payment option that may allow eligible customers to split the cost of an eligible purchase into installments, subject to Tabby's availability, approval, and terms.

Tabby eligibility and available payment plans are determined by Tabby and may vary by customer, country, order value, and other applicable conditions.

A payment may fail for several reasons, including:

• Incorrect payment information
• Insufficient funds
• Bank or card restrictions
• Payment provider verification requirements
• Eligibility requirements
• Payment provider or technical issues
• Security checks

If your payment fails, verify your payment information and try again. You may also contact your bank, Amazon Payment Services, or Tabby, depending on the payment method used.

First, make sure that your order meets Tabby's applicable eligibility requirements and that the information entered during checkout is correct.

If the issue continues, you may contact Tabby for assistance with your Tabby account or payment eligibility. You can also contact GNC Mena customer support if you believe there is an issue with your order or checkout.

Please do not immediately place another order.

Contact GNC Mena customer support with your order details and, where appropriate, the payment transaction reference.

Our team will investigate the order status and advise you on the next steps. Depending on the payment method, your bank or payment provider may also need to assist with the transaction.

Cash-on-delivery availability depends on the delivery country and the options displayed during checkout.

Only payment methods presented to you during checkout are available for your order.

Our Returns & Refunds Policy applies to eligible purchases made through GNC-MENA.COM.

Please review the complete Returns & Refunds Policy before sending any product back.

Eligible online purchases can generally be requested for return within the applicable return period stated in our Returns & Refunds Policy.

Please check the current policy for the exact timeframe and conditions.

Eligible products must meet the conditions specified in our Returns & Refunds Policy.

Generally, products should be unopened, unused, and in their original packaging unless the return is related to a damaged, defective, incorrect, or otherwise approved order issue.

Contact our customer support team before sending a product back.

Please provide:

• Order number
• Product name
• Reason for the return
• Relevant photographs where applicable

Our team will provide the applicable return instructions.

Do not send a return to a U.S. GNC address or any address found on an old GNC website or document.

Use only the return instructions and return address provided by GNC Mena customer support for your specific order.

Approved refunds are processed according to our Returns & Refunds Policy and the payment method used for the original purchase.

The time required for the refunded amount to appear in your account may also depend on your bank or payment provider.

Refund eligibility for shipping charges depends on the reason for the return and the applicable Returns & Refunds Policy.

Please review the policy or contact customer support for your specific order.

Product exchanges may depend on product availability and the circumstances of the request.

Contact customer support before returning the product so we can advise you on the available options.

Current promotions are displayed on GNC-MENA.COM, including our Deals, Sale, promotional banners, email campaigns, and other official GNC Mena communication channels.

Discount-code combination rules depend on the specific promotion.

Unless a promotion specifically states otherwise, multiple promotional offers may not be combined.

Please check the terms of each promotion before checkout.

A promotional code may not work if:

• The promotion has expired
• The product is excluded
• The minimum order value has not been reached
• The code has already been used
• The code is limited to specific customers or markets
• Another promotion is already applied
• The code has been entered incorrectly
• Other promotion terms have not been met

Yes. Promotions, prices, currencies, product availability, shipping offers, and promotional conditions may vary between GCC markets.

The promotion displayed for your market and at checkout will apply to your order.

If guest checkout is available for your market, you may be able to complete a purchase without creating an account.

Creating an account can make it easier to manage your orders and account information.

Use the password-reset option on the account login page and follow the instructions provided.

If you continue to experience problems, contact customer support.

Log in to your GNC Mena account and update the available account information through your account settings.

For information that cannot be changed through your account, contact customer support.

You can use the unsubscribe option provided in applicable marketing emails.

You may also contact customer support regarding marketing preferences.

Unsubscribing from marketing communications does not prevent essential transactional communications relating to your orders or account.

Recommended use and serving information are provided on the relevant product page and/or product packaging.

Always follow the instructions on the product label.

The appropriate combination of supplements depends on the individual products and the person using them.

Review the Supplement Facts and ingredient lists and consult a qualified healthcare professional if you are unsure about combining products, particularly if you take medication or have a medical condition.

Product suitability depends on the specific product and its intended use.

Always check the product label for age-related instructions and restrictions. Do not give a supplement to a child unless the product is specifically intended for that age group and its use is appropriate.

Product packaging, labels, designs, and formulations may change over time.

Product images on the website are provided for product identification and may not always reflect the most recent packaging design.

Always check the product packaging for the latest ingredient, serving, warning, and usage information.

GNC-MENA.COM uses HTTPS and secure website technology to help protect information transmitted between your device and the website.

Payment transactions may also be processed through third-party payment providers using their security systems.

We collect and use personal information as described in our Privacy Policy.

We use appropriate measures and service providers to help protect customer information and process orders.

Do not share passwords, card numbers, CVV codes, OTPs, or other sensitive information.

If you are unsure whether a message is legitimate, contact GNC Mena through the contact details published on GNC-MENA.COM.